ScottishPower

ScottishPower supplies electricity and gas to over five million homes and businesses.  The company aims to play a key role in the British energy sector and contribute to the plan to curb greenhouse gas emissions through its investments in wind power, nuclear energy and clean coal.


The Challenge

  • ScottishPower maintains a wide range of assets from underground cables and pipes to overhead lines, poles, pylons and substations, all of which are dispersed across the UK.
  • Both office based employees and field based engineers need to locate these assets for scheduled maintenance inspections.
  • In the event of a power outage, the Direct Action Response Teams need to respond quickly, effectively and safely to customer issues.



The Solution

  • ScottishPower teamed up with Esri UK and Sigma Seven to deliver the next generation GIS, starting with deploying mobile GIS to 600 field operators.
  • Inspectors in the field can select a job on their tablet and view a map of the area highlighting the poles and lines that need inspecting.
  • When they mark the inspection as complete, the pole or line changes colour on the map.


Benefits

  • Implementing a mobile GIS solution has enabled ScottishPower to improve the efficiency of employees in the field.
  • Inspectors can survey a greater volume of poles and lines in a day and, the Direct Action Response Team can quickly respond to reported power outages, delivering an improved service for ScottishPower's customers.



"This solution helps to improve the efficiency of our employees in the field. There is a much better workflow, and inspectors can survey a greater volume of poles and lines in a day."

Dave Clarke, Spatial and Mobile Delivery Manager



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