Worcestershire County Council

In the rural county of Worcestershire, Esri’s ArcGIS platform is used extensively to help deliver better services for citizens, in the most cost-effective way. The council uses custom-made web mapping services to deliver specific GIS-based solutions to multiple internal departments, as well as partners and the general public.

Read the case study for information on how:

  • One award-winning GIS-based solution, Encompass, enables the council to work more efficiently in the management of rights of way.
  • ArcGIS has been used to create a map of heat loss in the county, which helps educate citizens about the importance of insulation and informs fuel poverty measures.
  • Another GIS-based initiative, Total Place, helps the local authority to work more cohesively with voluntary organisations across the county.


"I think the sheer variety of GIS-enabled projects we are working on at the council is testament to our belief in Esri technology and the benefits it can have in terms of public service delivery."

Mark Smith, GIS Team

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