As our business grows, we will be able to achieve more with the same number of people. In future, I see huge gains in efficiency across the entire business
Veolia Water UK supplies over 900 million litres of clean drinking water, every single day, to more than 3.5 million customers. GIS solutions are vital to manage its underground assets including 16,000 km of managed water mains, as well as operational and customer data.
With disparate legacy GIS systems the company had no single source of up-to-date spatial data, hindering effective asset management and network development.
Esri UK, working closely with Veolia's team, developed a fully integrated, enterprise-wide GIS, delivering the same up-to-date information to all employees. The three phase approach involved extensive data cleansing before a new, central spatial information database could be built and published. The full-featured GIS solution allows a highly diverse range of tasks, with the ability to integrate with other key business systems delivering greater business agility.
The centralised approach to GIS gives Veolia Water the ability to make business process improvements, deliver cost savings and reduce operational risk. Customers enjoy higher standards of service and vital information can be shared with other water authorities, public bodies and government departments. Fully scalable, Veolia will be able to expand and develop its GIS to meet the changing requirements of the business and customers.