Designing the right banking services for your customers requires big data analytics to understand their behaviour, enabling you to anticipate their needs and where they will be. Real-time spatial analytics combines multiple sources of big data with mobile transactions, which - like a mini-GPS- can provide hyperlocal insight for your analysis. Following this, the same technology that helped you sift through heaps of data to gain the necessary customer insight will also help you plan your approach for a swift and seamless delivery. Make every person feel like the only one – maps and analytics can help you get there.
Use big data analytics to stay ahead of the curve and map out trends that affect your business before they have formed.
Target your marketing by knowing exactly where your customers are using real-time spatial analytics.
Boost customer satisfaction and tailor your offering by using predictive spatial analytics to know what customers want, even before they do.
Esri Location Analytics complements your existing BI and analytical systems and makes it easy for you to understand each and every one of your customers. Apply geography to your customer information data with intuitive mapping and analytics tools. Understand your clients' travel, shopping, and work patterns so you can provide the best services at the times they are needed, in the correct locations. By mining your own customer information, you can make more informed decisions so no one feel like they are just a number.
Learn more about Esri Location Analytics for banking.
Provide deeper insight when you integrate your own market and fiscal models to meet client needs no matter where they are at both financially and geographically. The best part, ArcGIS is available on a variety of platforms so customer information can be shared across departments – ensuring that information is always up-to-date and relevant. You won't lose sight of your clients and they'll feel like they are priority number one.
Learn more about ArcGIS.
Access the most up-to-date and accurate information through ArcGIS Online. Better yet, share information that is relevant to your customers through the same platform easily on your website – whether it is ATMs locations, directions to branches or specifying what products and services are available at each location – you can keep your customers in the know and they will feel like they are a part of your team.
Learn more about ArcGIS Online.