Well-Run Communities

The Foundation for Smarter Government

Well-run communities depend on accurate, readily available data to make decisions that fuel innovation, efficiency, and sustainability. Integrating live data across organisations creates a hub of information that enables governments to rapidly respond to issues and uncover insights about their community. This same location-enabled data can also be exposed as open data that improves transparency and forges partnerships with civic hackers, academia, and the larger community.

Can you address income, social, and cultural inequities in your community?

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Can you address income, social, and cultural inequities in your community?


Look beyond basic demographics and analyse lifestyle and behaviour patterns to better understand your community. From analysing commuting patterns to determine where to put public transportation to visualising employment opportunities in relation to labour skills, you can make forward-thinking decisions that match resources with your community's needs.

Do you prioritise budgets based on community needs?

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Do you prioritise budgets based on community needs?


Map expenditures based on location and overlay critical data about your community's needs to make informed decisions about which programs to move forward, cut, or put on hold. Use public engagement tools to clearly articulate the reasoning behind your data-driven decisions and build trust with the public.

Do you and your staff make data-driven decisions?

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Do you and your staff make data-driven decisions?


Empower everyone in the decision-making process with the data, analysis, and collaboration tools they need to be confident in the path ahead. Integrate intelligent maps into existing systems to bring meaning to spreadsheets and help stakeholders make real-time, data-driven decisions.

Are you responsive to citizen concerns and complaints?

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Are you responsive to citizen concerns and complaints?


Analyse community issues by location to identify trends and patterns. Use location-based insights to increase efficiency and productivity by getting ahead of emerging problems, such as graffiti and potholes.

Do you engage businesses, citizens, and organisations in your community?

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Do you engage businesses, citizens, and organisations in your community?


Keeping a community informed 24 hours a day, seven days a week is the new norm. Take advantage of configurable engagement tools, such as mobile apps for your community to report concerns, road closure notification map services to keep commuters up to speed, and destination branding sites that bring your community together.

Are you empowering staff with mobile tools?

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Are you empowering staff with mobile tools?


Equip your workforce with ready-to-use, location-based intelligence to boost efficiency and respond to issues in near real time. With mobile tools that work offline and online, fieldworkers can collect and access data while disconnected. Office operations staff can analyse incoming information from the field and push updates throughout the workforce.

Does your community have open access to public information and priorities?

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Does your community have open access to public information and priorities?


Take your open data strategy to the next level with a hub approach to building collaboration between government and the public. With a hub, citizens, staff, and business owners have access to real-time, authoritative data from the source—giving everyone the tools they need to stay engaged, uncover insights, and make data-driven decisions.

Los Angeles

Los Angeles Drives Innovation through Open Data

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St. Louis County

Land Records Get Bionic Upgrades in Minnesota

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Rancho Cucamonga

Rancho Cucamonga Shines as Smarter, Responsive Community

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Charlotte

Charlotte Establishes the National Model for Smart Communities

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Well-Run


Esri enables organisations with the framework to build smart, well-run communities.

What It Takes

Collaboration

Liberate data across organisations and create a data infrastructure for your community.

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Collaboration

Analytics

Identify areas in your community that need the most attention and prioritise resource allocation.

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Analytics

Mobility

Empower fieldworkers with tools that help them document and respond to community issues.

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Mobility

Engagement

Use interactive maps and apps to keep citizens informed and engaged.

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Engagement