With growing expectations from empowered customers it is essential to have an enterprise wide focus on service delivery. GIS enables you to share information across your organisation in real time to create an agile and responsive workforce. Web apps are revolutionising the way data is collected online by customers and by staff out in the field, improving data accuracy, saving time and optimising efficiency.
Andrew Bradley, GIS Manager, Sovereign Housing Association
Applying digital mapping in innovative ways to improve internal processes and deliver exceptional tenant service.
Improving business efficiency and customer service with mobile GIS
Put mapping in the hands of your mobile workforce to improve the efficiency of internal processes and reduce response times to customer complaints. Collector is a free app that you can download on your iOS or Android device. To unlock the app's full capabilities, you'll need an ArcGIS Online subscription.
Learn more about Collector for ArcGIS
ArcGIS is the geography platform for your consumer facing organisation. Integrate ArcGIS into your existing business systems, improving access to information across your organisation. Improve business agility while making the best decisions.
Learn more about ArcGIS