A 360o view of customer interactions

Want new insights to inform your omni-channel strategy? Need clarity in the decision making process? Looking for a clear understanding of what drives consumers to the various different channels? The Esri Retail Platform delivers the analytics you need to find the answers and optimise your omni-channel strategy. 


Make sense of big data to optimise channels

Analyse big data from bricks and clicks and mobile customer interactions in a single intuitive 360 view, allowing you to optimise:

  • Capital expenditure
  • Operational management
  • Profit performance
  • Customer experience

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Find the optimum mix

Establish an optimum mix taking into account sales and investment. Learn how Argos gained insight into customers and competitors to support the roll out of a Multi-channel strategy, in this article from Computer Weekly.

Find out how retailers are using location based solutions to evolve in a multi-channel world. Read 'Navigating the right path' from Retail Week in may 2013.

Read more here...

 

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The Esri Retail Platform

Read our whitepaper to discover the top 5 reasons why location analytics from the Esri Retail Platform is essential for retailers. 

Think Retail

Read about location analytics from the Esri Retail Platform and the future of Retail.



 

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