With GIS, everyone from customer service representatives to the board of directors can access user-friendly, interactive maps with the focused information they need to give answers quickly and make smarter decisions. Your sales force can be experts on not just what they’re selling, but also to whom they’re selling it. Transform your information into actionable resources, and start beating the competition in not just speed, but also service.
Stephen Usmar, Geographic Information Specialist, Retail Marketing, Telecom New Zealand
Financial resources are increasingly constrained. Which means even more pressure to optimise investment decisions and operational plans. Whether it is network rollout, strategic acquisition, partnership or outsourcing, a better understanding of location means strategic advantage. Understand the overlaps, the gaps and the synergies and you are a long way towards a better decision.Watch Randall Frantz, Telecommunications Industry Manager at Esri explain how GIS improves network resilience.
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- Respond faster to customer and competitor activity through superior business intelligence- Improve the business case with more accurate forecasting of key levers such as homes passed and market penetration- Maximise your high street impact by locating stores near to the customers you want to have
Make better decisions by finding the strategic insight in the data clutterFollow the revenue by locating network and operations where the demand is highestAssemble the right mix of in-sourced, shared, or out-sourced network infrastructureEnsure a robust network investment plan by matching network demand and forecast load at a deep, granular level.
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Esri solutions for telecommunications cover market analysis, network planning, engineering, customer care, sales and service delivery.
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