With the ArcGIS Platform
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Deliver great customer service by getting the right field worker to the right place as quickly as possible.
Enable field workers to stay organised, report progress, call for assistance, remain productive and minimise travel.
Gain insight to quickly adapt as priorities for field work change.
Get the data right first time at the point of capture and minimise the potential for errors.
Status and data collected is sent back to the office and can be viewed on a real time dashboard
Fieldworkers collect data through common or rugged mobile devices.
Systematically confirming, collecting and correcting data on thousands of kilometres of underground pipes is providing complete and reliable records that enable better customer service
From engineers working in the field, to call centre agents and board-level directors, around 3,000 employees all use Esri’s platform to help them make better decisions, work more efficiently and deliver excellent customer services.
"ArcGIS enabled us to survey 17% more sites with a 20% smaller team in nearly half the time. It has definitely contributed to cost efficiency savings for the council"
"We estimate that we have improved the overall efficiency of our vegetation management process by around 20%."
"We can view and edit live map data in the field, on iPads or smartphones and don’t need to manually update data when staff return to base."
"The ArcGIS Collector App helped us make improvements to our flood model, allowing it to become seen as state-of-the-art. It helped to solidify our foothold in the industry as the preferred supplier for flood risk assessments."
Use this set of ArcGIS apps that run on the ArcGIS Platform to maximise efficiency in your field workforce.
Get field workers on the best possible route.
Use map-centric workflows to capture detailed asset information.
Use a form-centric workflow to capture data in any environment.
Monitor, track, and assess your operations.