What do I get from my Maintenance?

Our Maintenance Programme is designed to ensure you get maximum value from your organisation’s investment in ESRI software licences.

Software Upgrades - New releases of software covered by maintenance are issued without the need for additional licence payments so you automatically receive new functionality, support for new platforms, bug fixes and smooth system interoperation where you have different software licences.

Technical Support - ESRI (UK) provides a quality support service that enables you to obtain technical assistance by phone or email from our Technical Support staff.

Operational Consistency - Putting all copies of ArcGIS onto maintenance means that all users will be using the same and most up-to-date software version, aiding collaboration and reducing the cost of in house support.

Flexibility – Keeping up to date with your maintenance allows you to easily transfer or upgrade to other ArcGIS products or licence types.

International User Conference – This Conference provides an unparalleled learning experience and is an excellent training course in GIS strategy, implementation, use and strategy. Participating ESRI (UK) customers are entitled to free or reduced admission cost depending on products licensed.