Case studies

• British Waterways [PDF-291 KB]
  • Integrated system includes: SAP ERP, ESRI’s ArcSDE, ArcIMS, ArcGIS, and ArcPad.
  • British Waterways (BW), a public corporation, manages more than 2,000 miles of canals and rivers in England, Scotland, and Wales, together with all the assets comprising those waterways. The integrated system provides a uniquely powerful tool for managing and visualizing their asset information.
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• Marin Water District
  • Integrated system includes: SAP ERP, ESRI’s ArcGIS Desktop (Arc Info and ArcView), ArcPublisher/ArcReader, ArcSDE, and Impress’ Geo I.App (which includes ArcGIS Server).
  • Marin Municipal Water District is a public agency which provides high-quality drinking water to approximately 185,000 people in a 147 square mile area of Marin County, California. The integration has resulted in decreased service times, reduced error frequency, lower operation costs and increased overall efficiency.
• Denmark's Largest Electricity Company Implements Enterprise GIS
  • Integrated system includes: SAP’s R/3 Plant Maintenance, Miner and Miner’s ArcFM, and ESRI’s ArcGIS.
  • NESA, as a lead player in Denmark’s deregulated electricity market, serves a population of nearly one million and has nearly 550,000 customers around greater Copenhagen. Implementing the extensive GIS infrastructure has allowed NESA to expand its customer service, introduce streamlined working procedures, improve its earning potential, and secure greater value for its owners.
• Mapping Data in SAP-Business Warehouse [PDF-125 KB, 3 pages]
  • Integrated system includes: SAP Business Warehouse (BW), ESRI's ArcGIS and ArcIMS
  • The City of San Antonio is completing an installation of SAP data warehousing software as part of the Enterprise Resource Management (ERM) project. The SAP Business Warehouse team is the reporting arm of the project and needed to develop a way to display the city's data on maps.
• Pidpa, Belgium
  • Integrated system includes: SAP ERP, ESRI's ArcGIS product family, CIS and SCADA. View the Technical Overview document for more information.
  • The Belgium water company provides drinking water to more than 1.1 million customers within its 2,581 square kilometer service area. Integrating GIS with other information systems – enterprise resource planning (ERP), customer information system (CIS) and supervisory control and data acquisition (SCADA) was essential to the implementation of a new maintenance and management system.
• City of Richmond, California
  • Integrated system includes: SAP ERP Financial, Human Resources, Payroll and Plant Maintenance (Public Works Work Orders) along with ArcGIS Desktop and ArcIMS. View the How ESRI Technology Interfaces with SAP's ERP Software document for more information.
  • The City of Richmond has 100,000 residents, 1,200 employees and a shifting economic landscape. City officials wanted to advance business processes across all city departments and especially support city finance and community development as well as improve communications and services to its citizens.
• City of San Diego Street Divisions, California [PDF-665 KB, 2 pages]
  • Integrated system includes: SAP ERP and ESRI's ArcGIS Desktop and ArcIMS.
  • The Street Division employs more than 350 people and maintains 2,863 miles of streets and 5,000 miles of sidewalk. The integrated system improves productivity, increases efficiency and improves record management along with allowing the city to provide excellent customer service to its citizens.