Severn Trent Water

Recognising the vital importance of accurate asset information, Severn Trent Water is using a mobile GIS solution from Esri UK to systematically confirm, collect and correct data on thousands of kilometres of underground pipes. With more complete and reliable records, it expects to deliver better customer services, optimise its business performance and operate more efficiently.

Read the case study for information on how:

  • Updates made in the field by mobile engineers are immediately visible to all the company’s 4,500 employees.
  • Less duplication of tasks and more consistent, reliable data improves internal efficiency.
  • Improved data leads to better decision making, faster resolution of service issues and less disruption for the public.


"Having better data is contributing to Severn Trent Water's household customers continuing to receive the lowest average combined water and sewerage bills in England and Wales."

Steve Allen, GIS Manager, Severn Trent Water

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