South Yorkshire Passenger Transport Executive (SYPTE)

Integrated into a new customer information portal, Esri’s ArcGIS technology is helping the South Yorkshire Passenger Transport Executive to transform the way that it communicates with customers. Its strategic use of web-based GIS is also contributing to savings of over £400,000 a year.

Read the case study for information on how:

  • SYPTE now delivers more convenient and personalised information services for customers.
  • The new customer portal provides a much more cost effective way of distributing travel information
  • ArcGIS helps SYPTE to work efficiently and resolve issues reported by customers more quickly


"ArcGIS has helped us to change the way that people interact with us and enables us to deliver better customer services, more cost-effectively"

Saad Masood, senior GIS analyst, SYPTE

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