Sovereign Housing Association

Responsible for 38,000 homes across the south and south west of England, Sovereign Housing Association uses Esri’s ArcGIS platform enterprise-wide to help it address a range of business challenges. The solution helps it to deliver more responsive customer services, better understand the needs of tenants and plan strategically for future growth.

Read the case study for information on how:

  • ArcGIS gives the organisation clearer insight into issues faced by tenants and their property requirements

  • Sovereign can respond more quickly to enquiries from tenants and deliver better customer service

  • The organisation uses ArcGIS to reveal business development opportunities and share information with local councils

“ArcGIS is adding value right across our organisation and will continue to do so for years to come.  It will enable us to plan and build new homes, work efficiently and deliver better services for residents."

Andrew Bradley, GIS Manager, Sovereign Housing Association

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