Service Credits Overview

Your annual ArcGIS Online subscription comes with a set amount of service credits, and you can always get more if you need them. Additional service credits are good for 24 months.

What Requires Service Credits?

You can use service credits in exchange for storage, analytics, demographics and lifestyle maps. Use the chart below for more information.

What Does Not Require Service Credits?

Most of what you do with ArcGIS Online does not require service credits, for example:

  • Accessing the data you store in ArcGIS Online in apps.
  • Using ArcGIS Online foundation maps and data (basemaps, Landsat imagery, landscape layers, live traffic, and other live feeds).
  • Exporting data stored in ArcGIS Online.
  • Performing single address or place search.
  • Leveraging your own ArcGIS for Server capabilities to host and publish map services.

How Many Service Credits Do You Need?

The chart below shows how many service credits you will need depending on the services you plan to use.

Service Credits by Capability

Feature Services Storage (excludes feature attachments) 2.4 credits per 10 MB stored based on hourly calculations of storage per month
Tile and Data Storage (map tiles, feature attachments, scene layer packages, and documents) 1.2 credits per 1 GB stored per month
Geocoding 40 credits per 1,000 geocodes
Simple Routes 0.04 credits per simple route
Optimized Routes 0.5 credits per optimized route
Drive Times (Service Areas) 0.5 credits per drive time
Closest Facilities 0.5 credits per closest facilities route
Multivehicle Routes (VRP) 1 credit per multivehicle route
Spatial Analysis 1 credit per 1,000 features (queried for Find Existing Locations and Derive New Locations analysis tools)
Elevation Analysis 1 credit per 1,000 features
Location/Allocation 0.1 credit per demand point
Demographics & Lifestyle Maps
Business Search 10 credits per 1,000 records
Demographic Maps and Layers
10 credits per 1,000 map requests (pan, zoom, and identify)
Data Enrichment
10 credits per 1,000 data variables (attributes)
10 credits per 1,000 views
Reports 10 credits per report
Map Generation 1 credit per 1,000 tiles generated

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