Winners announced!

Thank you to all our entrants for this year’s Customer Success Awards. We have received a record number of entries, triggering a lot of healthy debate about innovative uses of GIS and truly world-leading GIS best-practice, amongst our judges.

Please click on each of the five categories, below, to find out who the winners were.

The winners were announced at Esri UK’s Annual Conference on Tuesday 22nd May, 2018.

Planning & Analysis
Planning & AnalysisUsing spatial analysis for detailed insights

In this category we wanted to hear about how analysis has helped to shed light on a situation or solved a critical organisation or business challenge.


The finalists are:
LUC Joint Forces Intelligence GroupWINNER MapMan
Operational Awareness
Operational AwarenessMonitoring live data to manage operational awareness

In this category we wanted to hear how customers are monitoring and using up-to-date information in order to maintain operational awareness, driving better decision-making.


The finalists are:
Scottish Fire & RescueWINNER Flagship Housing Group Geosmart
Field Data Collection
Field Data CollectionKeeping office workers up‑to‑date with field data collection

In this category, entrants were invited demonstrate how they are using field data collection techniques to reduce costs and add even greater value to their organisation.


The finalists are:
Tunbridge Wells Borough CouncilWINNER Costain Environment Agency
Asset Management
Asset ManagementManaging your organisation's assets in one central database

In this category we invited entrants to share how they use ArcGIS as a central source of record to maintain and manage assets supporting better decision-making, improved effectiveness and reduced costs.


The finalists are:
A-One+ Crossrail Northern Ireland WaterWINNER
Community Engagement
Community EngagementCollaboration and community engagement with Web GIS

We invited entrants to tell us about the innovative ways in which they are using GIS to engage and communicate with stakeholders, adding value to their organisation.


The finalists are:
Transport for London Atkins University of OxfordWINNER