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Customer Success Awards

Esri UK Annual Conference 2023

GIS is making a difference

Throughout the UK, Esri’s ArcGIS geographic information system (GIS) technology is making a difference. 

In some organisations, it is improving the efficiency of mobile teams by giving them the ability to access, collect and share data in the field.  In others, it is revealing fresh insight into complex issues and putting better information into the hands of decision makers.  Many more are using GIS to engage with communities and the general public and improve understanding.  Whether you work in a small start-up, a large enterprise, a not-for-profit organisation or a public sector body, we want to celebrate how GIS is making a difference for you.

Let's celebrate your success

Esri UK is once again inviting its customers to enter its annual Customer Success Awards programme and share their stories about their achievements with ArcGIS. The shortlist and winners will be announced during the closing plenary at the Esri UK Annual Conference 2023, in front of thousands of GIS professionals and business leaders from around the country.

Taking part will give you an opportunity to:

  • Win the UK’s most prestigious and long-standing GIS award
  • Obtain recognition for your hard work from your colleagues, senior managers and peers
  • Promote your latest innovation at the UK’s largest GIS conference
  • Feature in a free video production about your organisation’s success with GIS
  • Receive a professionally-written case study explaining your project and achievements in depth

Shortlist Announced

Thank you to all our entrants for this year’s Customer Success Awards, and congratulations to the nine shortlisted customers across three categories, listed below.

The winners will be announced at the Esri UK Annual Conference on Tuesday 16th May 2023.

Category 1: Map Creator

Maps can be a fantastic tool for improving understanding and sharing information with others.  Our shortlisted entrants have shown us how they've leveraged Esri's cartographic tools to bring their data to life.


  • Anglian Water
  • Oxygen Conservation
  • Thirteen

Category 2: Analytical Insights

Spatial analysis allows you to unlock hidden facets of data. The entrants in our shortlist have told us about what they've revealed using Esri's analytical capabilities.


  • Arcadis UK
  • Valuation Office Agency

Category 3: Collaborative Working

Our shortlisted entrants have shown us how they have used ArcGIS to engage with citizens or enable stakeholders from different organisations to collaborate to deliver improved operational efficiency or new ways of working. 


  • Lincolnshire Resilience Forum 
  • Doncaster Council 
  • Transport for West Midlands

Need inspiration?

Watch the videos below and learn about the achievements of other Esri UK customers.


Proud to be recognised for the work we do

“All of us at Ramblers Scotland are proud to have won an Esri UK Customer Success Award and to be recognised for the work our Scottish Paths Map is doing to link communities. Being part of the awards and having a video created was a great experience. It has showcased how our project has evolved and how it is benefitting Scottish walkers. It was a special moment having our video played out to thousands of GIS professionals at the Annual Conference and then getting up on stage to receive our award. Thank you Esri UK for the opportunity to be part of the Customer Success Awards.”

Ramblers Scotland

Winner of 2022 Community Engagement awards

2019 Customer Success Award Winners receiving their prize

Submissions Closed

Winners will be announced at the 2023 Esri UK Annual Conference

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