Optimise your service areas
Can you service customer call-outs within a target time? Using ArcGIS Online you can build an accurate picture of your service areas, by modelling demand against field staff locations and calculating drive times to customers. Would additional staff improve your customer service? Analyse the most effective location for new field staff and the impact they might have on customer service.
Dave is a Technical Lead at Esri UK, who works with a vast range of industries to showcase our ArcGIS solutions.