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ArcGIS Online Credits

All ArcGIS Online subscriptions come with credits to help you complete your workflows

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What are ArcGIS Online credits?

ArcGIS Online credits are a form of currency for specific cloud-based services. Credits enable members of an organisation to execute various workflows such as performing analytics, storing content in the cloud, and using premium content. Every ArcGIS Online subscription includes a pool of credits that can be shared by members of the organisation. To learn about your organisation's credit balance, contact your administrator.

Screenshot of a person watching the credits overview video on a computer

What are the benefits of credits?

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How many credits are included?

The user types in your subscription determine the quantity of credits you start with and have replenished at subscription renewal annually.

  • Creator and GIS Professional user types each include 500 credits.
  • Mobile Worker and Editor user types each include 250 credits.

For example, a subscription with a Creator user type and an Editor user type would have 750 shared credits.

Additional subscription credits are available for 12 months. Purchased blocks of credits are valid for 24 months before expiration. 

Graphic of multiple ArcGIS Online credits stacked in piles

When are credits used?

Many of the valuable capabilities in ArcGIS Online are included with your user type. For specific examples of each type of storage and the transaction-based tools that consume credits, as well as their credit consumption rates, visit the ArcGIS Online credit usage page.

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How can I manage my credits?

Use available tools to monitor and manage your credit usage. 

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Turn on credit budgeting

Administrators can allocate a specific quantity of credits to individual users by turning on credit budgeting.

Learn about credit budgeting
A graphic of the ArcGIS Online "turn on credits budgeting" interface

Create custom member roles with privileges

When administrators know which tools members need, they can create and assign custom member roles with privileges to limit access to credit-consuming tools.

Learn more about member roles
A graphic of the ArcGIS Online "turn on member roles" interface

Monitor organisational usage

Administrators can monitor their members' credit usage through tools on the Organisation page, including the Overview and Status tabs, which enable them to do the following:

  • See a summary of their organisation's credit usage (Overview tab).
  • Access the Feature Storage Report for a detailed list that includes each feature layer, its size, who owns it, when it was created, and when it was last modified (Status tab).
  • Download a CSV file of credit usage (Status tab).
  • Track and prevent credit overages by monitoring the live ArcGIS Online Status Dashboard or the My Esri Subscription Management page. 
A graphic of the ArcGIS Online credits usage dashboard interface

Show credits computation

Before running an analysis tool in ArcGIS Online, you can use the credit estimator to calculate the expected number of credits you will use in the transaction.

A graphic of the ArcGIS Online credit estimation tool within the interface

Frequently asked questions

Different organisations use credits for different things. Some organisations use their credits for geocoding or storing features, while others run analyses. The use cases for ArcGIS are incredibly diverse, and we only want to charge users for the portion of ArcGIS they use. Credits enable us to do that.

Searching for addresses does not consume credits. Credits are only consumed when geocoded points are saved. For example, when you drag and drop a CSV file of addresses into a web map and geocode them into points.

When data is collected by mobile users, it is added to a feature layer. Storing the features consumes credits. The size and complexity of the feature layer will determine how many credits are consumed storing it. Feature data may also be stored at a fixed cost by using Premium Feature Data Store.

You can store photos, PDFs, and videos as items or with features as attachments. In both scenarios, the media files will be charged as file storage, which is more economical than feature storage.

When a user submits a transaction in Map Viewer that exceeds their budget, they will receive an error message informing them that they do not have enough credits to perform the operation. The transaction will not start if there are not enough credits. The user can ask their administrator for additional credits for the transaction.

What if my organisation has consumed all our credits?

Once your organisation has depleted its credits, the subscription will be placed on Restricted Status. At this point, certain capabilities—such as consuming premium content, batch geocoding, and uploading new items—will no longer be available to your users.

Learn about Restricted Status

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