Continuing to Expand Access to ArcGIS

Adding more value for every user

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Access more in your user types

User types are the primary way to access ArcGIS, the comprehensive geospatial platform for creating, managing, analysing, mapping, and sharing all types of data. Esri continues to evolve user types to expand access to the capabilities, apps, and content your users need to do their work while streamlining licensing to ArcGIS.

Products now included in user types

In June 2025, the following additional products will be included in user types.

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License availability

Existing user types will be updated and automatically available in ArcGIS Online with the June 2025 update. For ArcGIS Enterprise, these updates will be included in version 12.0, expected in Q4 2025.

Effective with the ArcGIS Online June 2025 update, ArcGIS Enterprise customers can access the following additional licenses in My Esri at no extra cost, prior to upgrading:

  • ArcGIS Navigator (ArcGIS Enterprise 10.9.1–11.5): Available with Mobile Worker, Creator, Professional, or Professional Plus user types.
  • ArcGIS CityEngine (ArcGIS Enterprise 11.4–11.5): Available with the Professional user type.
  • ArcGIS Urban (ArcGIS Enterprise 11.3–11.5): Available with the Professional Plus user type.

Updated user types for ArcGIS Online and ArcGIS Enterprise will be available for purchase in June 2025. Licenses previously purchased separately will still work throughout your subscription/maintenance period.

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Expanded access to empower your organisation

The addition of these products in 2025 expands the functionality within each user type.

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User types

User types deliver different levels of access for efficient collaboration. Match organisational roles to user types.

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Explore user types

Frequently asked questions

The additional licenses will be available via My Esri, where they can be provisioned as a new ArcGIS Enterprise license file. New license files generated through My Esri will need to be imported into your ArcGIS Enterprise deployment.

Yes, you need to unassign duplicate add-on licenses after the June 2025 update of ArcGIS Online before your add-on licenses expire. If, prior to the update, your ArcGIS Online organisation purchased ArcGIS Navigator, ArcGIS CityEngine, ArcGIS Urban, the ArcGIS Urban Suite, ArcGIS Business Analyst Web App Standard, or the ArcGIS Business Analyst Standard Bundle, you and other ArcGIS Online administrators in your organisation may see a notification in ArcGIS Online stating, "Some members have licenses assigned twice." This notification indicates that, due to the user type updates, some members have licenses assigned under the updated user type and the add-on license from the previous license model. You can unassign duplicate licenses directly from the notification, or go to your organisation's Licenses tab and manage duplicate licenses in the Add-on licenses section.

Yes, access to licenses that were previously sold separately will remain functional after the 2025 user type updates through the duration of your subscription/maintenance period. At renewal, quotes will no longer include an additional cost for licenses that were previously sold separately.

Renewal quotes issued after the June 2025 updates will no longer include an additional cost for licenses that were previously sold separately. To ensure that you continue to have access to these products and that your work is not interrupted, you will need to:

  1. Check your organisation’s current licenses:
    • Administrators and organisation members with the privilege to manage licenses can assess which users were assigned impacted licenses in the Members tab in ArcGIS Online and ArcGIS Enterprise.
  2. Determine necessary changes:
    If a member of your organisation is using one of the following products and their current user type will not include it following the June 2025 updates, then you will need to transfer them to a user type that does to avoid workflow disruptions.
    • ArcGIS Navigator
      • Transfer users with a Viewer and Contributor user type to a Mobile Worker, Creator, Professional, or Professional Plus user type.
      • No action is needed for users with a Mobile Worker, Creator, Professional, or Professional Plus user type.
    • ArcGIS CityEngine
      • Transfer users with a Creator user type to a Professional or Professional Plus user type.
      • No action is needed for users with a Professional or Professional Plus user type.
    • ArcGIS Urban
      • Transfer users with a Creator or Professional user type to a Professional Plus user type.
      • No action is needed for users with a Professional Plus user type.
    • ArcGIS Urban Suite
      • Transfer users with a Creator or Professional user type to a Professional Plus user type.
    • ArcGIS Business Analyst Web App Standard
      • No action is needed as ArcGIS Business Analyst Web App Standard will be included in the Creator, Professional, and Professional Plus user types.
    • ArcGIS Business Analyst Standard Bundle
      • You will need to determine if you need to purchase a Creator, Professional, or Professional Plus user type and additional ArcGIS Online credits.
  3. Review your quote:
    • When you receive your renewal quote, it will no longer include additional costs for the above licenses. Make sure to review the quote to confirm that the necessary user types are included.

By following these steps, you can ensure that your team continues to have access to the tools they need without any interruption to their work.

Access to ArcGIS Business Analyst Web App Standard through the Creator, Professional, and Professional Plus user types will be available with the ArcGIS Enterprise 12.0 release, expected in Q4 2025.

ArcGIS Business Analyst Web App Standard is available in ArcGIS Online. ArcGIS Enterprise customers with at least one ArcGIS Online Creator user type or above can leverage ArcGIS Business Analyst Web App Standard through ArcGIS Online utility services.

The ArcGIS Business Analyst Standard Bundle will be discontinued. Your renewal quote will contain a Creator user type, which will provide ArcGIS Business Analyst Web App Standard, the ArcGIS Business Analyst Mobile App, 500 ArcGIS Online credits, plus access to many more ArcGIS capabilities, apps, and content. You can purchase additional ArcGIS Online credits after renewing your license in the Esri Store or by contacting Esri.

ArcGIS Business Analyst Web App Advanced and the ArcGIS Business Analyst Advanced Bundle will continue to be sold separately.

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