Introducing Updated User Types for ArcGIS

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Expanding access to ArcGIS

User types are evolving to expand access to the capabilities, apps, and content your organisation needs to do their work. The updated role-based user types extend capabilities, simplify administration, and allow you to scale as your organisation’s needs grow.

Updates include:

  • Expanded capabilities that align to roles in your organisation
  • Comprehensive access to ArcGIS capabilities across multiple products on desktop, web, and mobile devices
  • Streamlined user type administration
  • Access that scales as your organisation grows
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Planning for the updates

Updated user types for ArcGIS Online and ArcGIS Enterprise will be available to purchase in June 2024. The updated user types will be available in ArcGIS Online with the June 2024 update and in ArcGIS Enterprise upon upgrading to version 11.4, available November 2024. Since ArcGIS Pro can be administered through ArcGIS Enterprise and ArcGIS Online, the update will be reflected in the respective release.

All ArcGIS Online and ArcGIS Enterprise customers will benefit from these updates, including customers that license ArcGIS Pro through one of the GIS Professional user types.

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Access capabilities and insights anywhere, anytime


Explore the updated user types

Different levels of access ensure your team can use ArcGIS to collaborate efficiently. Start by considering who needs to map, analyse, and manage data. Then, empower users to securely contribute to your ArcGIS organisation.

Start mapping, analysing, and managing data

Create maps, develop apps, conduct analyses, and manage geospatial data with these user types.


Add collaborators

Users can contribute to your ArcGIS organisation from the office and the field with these options.


Explore the 2023–2024 user types comparison matrix

Take a closer look at the user type updates, including what’s been added to each user type.

Download the comparison matrix