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Workforce for ArcGIS is a mobile app solution that uses the power of location to coordinate your field workforce. It integrates work management to reduce reliance on paper and provides everyone with access to the authoritative data they need. Workforce for ArcGIS is designed to help you reduce errors, boost productivity and save money.

What Workforce can do for you

A full picture of productivity

A common view from the field and the back office makes the right things happen. The right worker goes to the right place with the right tools to do the right job. And, because everyone is working from the same right data, you avoid costly errors and inefficiencies.

Real-time awareness

Gain insight from the office into field activities so you are always aware of the status of fieldwork. When priorities change due to unanticipated events, you are ready to respond. You have a clear view of task priorities and field crew locations to get things quickly back on track.

Get it done faster

When you streamline the process of managing and assigning field work, it saves time for everyone. Fieldwork projects are created and distributed into discrete assignments. Then, fieldworkers receive and report on assignments through smart devices.

Smart devices, smart workers

Fieldworkers carry their maps and assignments on smartphones or tablets, making it easy and convenient for them to stay organised, report progress, call for assistance and stay productive. Say ‘goodbye’ to those paper-based processes that caused too many errors and inefficiencies.

Become more reliable

Surpass expectations and build trust with your customers through improved reliability and consistency in completion of fieldwork. Effective project management, with real-time insight into field activities, gives you the power to meet service commitments.


How Workforce works

Dispatchers use a web app to create assignments and send them to mobile workers while also tracking the location of workers in real time.

Mobile workers use an app to complete to-do lists on their mobile devices as they finish assignments, getting notified as new work is assigned. Dispatchers are updated with workers' progress in real time.

Dispatchers and mobile workers use the same Workforce project. It is created for them in the web app by the Project Owner, and it defines the types of work, worker roles, and integrations with other apps.


Meter inspections and replacements

Utilities Kingston manages meter inspections and replacements more quickly, safely and efficiently using Workforce for ArcGIS.

Read the case study

Better together

Use these focused ArcGIS apps in combination with Workforce for ArcGIS to maximise efficiency in your field workforce.

View all Apps for the Field

Navigator for ArcGIS


Collector for ArcGIS


Survey123 for ArcGIS


ArcGIS Dashboards

Workforce is fully integrated with ArcGIS

Combined with other ArcGIS apps, Workforce helps you maximise efficiency in your field workforce. ArcGIS has the flexibility to run in the cloud or in your own IT infrastructure.

Learn more about ArcGIS