Facility Status

Business Continuity and Recovery

Assess facility status in real time to minimise disruption

Minimising disruptions to facilities and sites

Coronavirus disease 2019 (COVID-19) has had an unprecedented impact on businesses and governments alike, which must continue providing essential services with limited resources. In order to address the current needs of consumers, constituents and internal workforces, while proactively planning for future demands, organisations can leverage location intelligence to assess the status of their facilities in real time. By analysing the spread of the virus with current market opportunities and restrictions, organisations can optimise their sites for the best use.

Assessing real-time facility status

Understanding the operating capabilities of facilities can be a difficult and time-intensive process, often requiring integration of dispersed data from spreadsheets and emails into a static document for decision makers. Utilising mobile surveys, organisations can enable field teams to share real-time updates on their facility status from any device. This streamlined approach to data management allows updates from the field to be automatically added to dashboards and web applications for enhanced situational awareness.

Optimising sites to meet opportunities

Understanding which facilities are open, closed or otherwise impacted by the spread of COVID-19 lays the foundation for reallocating resources to meet current and future market opportunities. Organisations can use location intelligence to determine the highest and best use of a site on a hyperlocal scale, whether that be businesses needing to pivot their in-store operating model to accommodate social distancing and online order fulfilment, or governments needing to determine how to safely offer civil services to their constituents.


To implement Esri’s technology for facility status requires software and incident data that can be downloaded from the Esri Living Atlas, Esri’s Marketplace, and/or internal sources. Optional professional services are available for a fee when projects require extra resources.

Recommended software

ArcGIS Online

ArcGIS Pro

Survey 123 for ArcGIS

Additional licenses




Optional software

ArcGIS Enterprise

Business Continuity Template


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Esri products for facility status


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Ask for emergency GIS help from the Disaster Response Program, or access technical resources on our COVID-19 Hub

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Technical Resources

COVID-19 Hub