Workforce Capacity

Business Continuity and Recovery

Normalise workforce capacity with location intelligence

Enhancing workforce well-being and productivity

The spread of COVID-19 has forced a large portion of the workforce to work remotely, leading to significant challenges for employers who need to understand the status of teams to ensure essential functions are being fulfilled. Identifying and maintaining awareness about which employees are remote or working in facilities and their well-being are essential components of business resilience. By leveraging mobile surveys for daily check-ins, and dashboards to monitor responses, many employers have implemented new routines to enhance this awareness.

Measuring workforce capacity

Utilising ArcGIS Survey123, organisations are deploying individual check-in surveys to collect updates on their workforce’s capacity at scale. This enables individuals to self-report on a daily basis, including when any changes to work conditions occur throughout the day. Once submitted, these surveys are automatically ingested into ArcGIS Online to streamline reporting to key stakeholders. By receiving the status, location and wellness of employees directly from personnel in real-time, organisations can quickly reallocate resources to address new challenges.

Monitoring real-time status

Organisations can maintain enhanced situational awareness about workforce capacity with integrated dashboards and web applications in ArcGIS Online. Leaders can eliminate emails and manual data integration by streamlining workforce surveys into a single-pane-of-glass view that provides real-time awareness of employees and facility availability.

Improving workforce safety

Organisations can track the spread of COVID-19 and monitor their workforce’s well-being by understanding who is at the most risk and where potential exposures may have occurred. Utilising Tracker for ArcGIS, organisations can understand where they’ve deployed their workforce, track which employees have interacted with each other and monitor potential transmissions within the organisation.


To implement Esri’s technology for workforce capacity requires software and internal data feeds. Optional professional services are available for a fee when projects require extra resources.

Recommended software

ArcGIS Online

ArcGIS Pro

Survey 123 for ArcGIS

ArcGIS Tracker

Additional licenses




Optional software

ArcGIS Enterprise

Business Continuity Template


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Esri products for workforce capacity


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Ask for emergency GIS help from the Disaster Response Program, or access technical resources on our COVID-19 Hub

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Technical Resources

COVID-19 Hub