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Customer Service

With growing expectations from empowered customers it is essential to have an enterprise wide focus on service delivery. GIS enables you to share information across your organisation in real time to create an agile and responsive workforce. Be on hand to react to your tenant’s needs as they digitally self-serve.

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Case Study

From Data to Decisions - Transforming Social Housing with GIS

Watch this webinar where we will demonstrate how Geographic Information Systems (GIS) are transforming the way social housing providers make decisions and deliver services. From Data to Decisions brings together experts from multiple housing associations to share real-world examples of how geospatial tools are being used to drive smarter, more responsive housing services. Discover how mapping and spatial analysis are helping organisations better understand their communities and make data-driven decisions that truly make a difference.

Case study

Community resilience: Thirteen Group supports local communities

Thirteen Group manages and owns more than 35,000 homes across the North East, North Yorkshire and the Humber. Their community resilience strategy uses ArcGIS to map communities with external location-based data at a local level. They use this to target resources in neighbourhoods, to improve customers’ lives and make their communities safer, healthier and more sustainable.

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