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Optimising claims for faster, better service

When disasters strike and losses occur, insurance companies know there is nothing more important to customers than recovering from damages. To provide clients with compassionate care, spatially enabled insurers use location intelligence to optimise resources, issue faster payments, and decrease operating costs.


Capabilities for claims

Anticipate catastrophic events

Monitor emergencies as they occur and anticipate the impact to policyholders. Using Esri's catastrophe management solutions, claims teams gain situational awareness around these catastrophic (CAT) events and can keep decision-makers informed with up-to-date reports.

Examine your situation, your loss and its value

Using location intelligence, insurers can assess damages quickly to proactively assess claims and overall exposure.


Improve results through greater visibility

Get greater visibility of key market performance metrics with Esri's location-based software. Empower claims teams with dynamic applications that track claims statuses and help evaluate the effectiveness of department strategies in near real time.

Minimise risks and maximise new opportunities

Ensure valuable services to customers with advanced spatial tools for risk scoring and territory management. Manage more localised moratoriums during a crisis.

A map with areas shown in blue and red on a yellow background

Assess damages quickly

Enable insurers to rapidly respond to claims with spatially driven machine learning and high-resolution imagery. Location intelligence helps streamline decision-making by automating damage assessments from imagery collected by aircraft or drones to highlight total losses and prioritise physical inspections. 


Executives add prediction to planning

The cost of natural disasters nearly doubled in 2020. Those that had incorporated predictive analysis of climate risk were better prepared.

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Insurance strategies

Discover location-based insurance strategies that transform the policy life cycle at every stage


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