Sales Territory Optimisation and Field Service Operations

Exceed customer expectations by consistently meeting SLAs while keeping pace with shifting market demands through location-based service optimisation. Monitor asset utilisation over time to adjust workforce, business partner, or distribution channels, and reposition or add new facilities or assets as conditions dictate.

Enable a data-driven approach to sales territory optimisation in response to fluctuating market demands. Perform what-if scenario modelling to realign territories based on priorities such as revenues by territory, product categories, and channel type. Include variables such as population trends, human-movement data, and competitor data.

Minimise unproductive time for technicians through location-based field service optimisation. Ensure the coordination of service parts, materials, and personnel to meet SLAs and grow service contracts.

Gain precise information about the location and condition of your assets at any given time. Map and analyse valuable fleet and network assets by natively ingesting real-time telemetry data. Enable service operations crews with GIS-based apps to interact with asset data on demand and optimise field service.