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Field Service Management

Coordinate operations from anywhere

Work seamlessly between office and field

Men using surveying equipment to gather data

Build a more effective field service strategy

Field activities often involve multiple projects, many staff members and numerous assets. Fieldworkers can use mobile apps, smart maps and dashboards to see the real-time status and location of projects and staff. This digitally transformed approach saves money and time by eliminating duplicated efforts and wasted resources and keeping data current.

See the connections others can’t

Smart maps and dashboards illuminate critical field operations, empower on-the-fly improvements, and reveal deeper insights about projects and resources.

  • Ensure field and office staff are using the same authoritative data.
  • Use real-time dashboards to inform decisions and evaluate key performance indicator (KPI) metrics.
  • Improve sustainability metrics by reducing or replacing reliance on paper.
  • Add the power of mobile apps for critical functions such as data collection and route optimisation.

Capabilities

Transform workflows, reduce errors, boost productivity, and save money with location intelligence technology from Esri.

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Learn more about Field Service Management

  • Article

    Digitally Transform Field Ops

    eBook

    Optimise efficiency in field activities with the power of location intelligence.
  • Webinar

    Digitally transform your field operations recording

    Webinar

    Discover how the ArcGIS suite of field apps with enable you to optimise efficiency and improve coordination in field workforce activities.
  • Article

    Our 1-2-3 guide to Survey123

    Resource

    Getting started with Survey123 is a simple 1-2-3 process: ask questions, get answers, and make better decisions. In this blog, I’ll walk you through these three steps in more detail.
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