Crisis Response

Inform response with shared awareness

Critical incidents, including natural disasters, terrorism and cyberattacks, are becoming more frequent, intense and complex. Sharing location-based data in real time about the scope, scale and complexity of a crisis helps prioritise incident response and ensures that appropriate resources are available to help save lives and property. Sharing situational awareness enables collaboration and coordination between the operations centre and the field and across government, business and community agencies that are working together.

See clearly in times of crisis

During an incident, implementing a suite of real-time tools for operations centres and field personnel keeps everyone aligned on the mission and helps restore order to the chaos.

Quickly analyse data to coordinate incident response, eliminate duplication of effort and guide first responders to where help is needed most.
Deploy mobile applications to streamline damage assessments.
Create a shared map to allow first responders, law enforcement, leaders and citizens to collaborate.

3D digital map of a city shows where fires and accidents are and where police are responding

Capabilities

Combine information for agile decision-making in a crisis using location intelligence technology from Esri.

Real-Time Visualisation and Analytics

Gain visibility to distributed work to address issues as they arise and keep track of all response operations. Aggregate damage reports quickly to put limited resources to best use.

Make sense of big data
Field Operations

Deploy personnel and sensors to gather data and report on damages from the moment an incident occurs. Connect fieldworkers with their peers to coordinate actions without the need for trips to a control centre.

Coordinate field activities
Mapping

Visualise where people, places and resources are to gain a clear understanding of risk. See what's happening across the organisation, create robust safety plans and know where to allocate resources.

Visualise your data