Identify new opportunities
Communication Service Providers (CSPs) are always looking for ways to increase revenues. Revenue growth starts with understanding market demand and performing sales analytics. Next, it moves into ensuring a successful customer journey by accurately qualifying a prospect and the potential for service fulfilment. Finally, it goes into upselling to customers for continued revenue streams. Geospatial technology can help CSPs increase revenue by leveraging spatial analytics with existing marketing and sales analysis to locate high-growth areas and upsell opportunities. ArcGIS can enable presales engineers and customer sales representatives (CSRs) to qualify customers significantly more efficiently and effectively. It provides geospatial tools and maps to the organisation for improving customer retention and minimising churn.
Geo-enable business intelligence to target opportunity with confidence.