Putting the Geospatial in 5G

Everything in telecommunications happens somewhere. As the world leader in location technology, Esri provides the most advanced capabilities in the industry. The enterprise GIS solution platform combines with a huge partner network to help you stay ahead.

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5G Geospatial Whitepaper

New technologies such as self-driving cars, edge computing and the Internet of Things (IoT) increase the need for high-bandwidth, low-latency networks. With 5G comes a never before seen dependency on location. In today's broadband economy, geospatial technology matters more.

Telecommunications webinar series

Stay on top of trends, technical advancements and best practices related to GIS in Telecommunications with our free webinars.


HTC speeds operations and response times

North America’s largest telecoms operator depends on GIS for marketing, engineering and service delivery. Decision makers discover critical relationships in massive datasets that inform strategy. Reports and analysis run in minutes, not months. Maps available on any device improve communication with customers.

GIS gives telecoms an advantage

Location is fundamental to all telecommunications services — mobile and fixed. Esri’s ArcGIS is a complete GIS for telecommunications that empowers all aspects of an organisation with geospatial infrastructure powered by Esri’s cloud-based technology. ArcGIS offers a system of record, a system of engagement, and a system of insight that leverage the power of location intelligence to directly support planning and engineering, network operations and maintenance, customer service, sales and marketing, and IT. With ArcGIS, meet your organisations’ next generation network initiatives and digitally transform your business.


Locate areas of growth and market trends as they emerge. Early detection provides a faster time to market and a competitive edge. 



Test scenarios with spatial modelling tools. Select optimal investments in network and operational resources. Ensure maximum return on investment (ROI).



Monitor network performance. Fix issues before they affect service. GIS helps realise the value of your data.



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    Field operations

    The network itself is the foundation of a communications service provider. Mobile employees and contractors are constantly at work building, adding customers to, expanding, fixing, and monitoring the network. Use the power of location to optimise network operations, facilitate near real-time updates between the field and office, and keep customers and employees safe and informed.

    Advanced analytics

    Communications service providers collect massive amounts of data about customers, the network and its usage, Wi-Fi hotspots, and much more. Adding ArcGIS to your analytics portfolio brings the power of location to your data. Visualise data on a map for greater understanding, or incorporate location or space-time variables to gain deeper insight. Expose and analyse patterns or trends not often detected from tables alone to discover what impact they could have on your organisation.

    screenshot of 3d city using spatial analysis

    Next generation networks

    A communications service provider is only as good as their network, and the best ones consistently innovate to provide attractive options to customers. Whether you’re building 5G networks, deploying small cells, densifying fibre, implementing SDN, delivering fixed wireless, or adopting DOCSIS 4.0, all networks have one thing in common: a geographic location. ArcGIS uniquely leverages this common characteristic to deliver real-time network operations.

    map depicting telecommunications alerts on a monitor

    Location services

    Communications service providers are improving the services they offer to meet customer demand and gain new markets and use cases. The emergence of the Internet of Things (IoT) and smart devices is transforming the connection needs of consumers, businesses, and government organisations. ArcGIS adds mapping and location capabilities to extended reality (XR) offerings, enhances drone and 3D data acquisition workflows, and powers smart initiatives such as cities and utilities.

    A purple and blue graphic with a large location pin icon surrounded by circular images of cities and maps

    Enhance returns on telecom investments

    Location technology assists decision-makers in selecting cable runs, tower locations and service coverage.


      Find the best opportunities and make data-driven network decisions.

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      Use real-time maps to track projects, forecast demand and manage assets. 

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      Internet of Things

      Transform raw data from the IoT into actionable intelligence.

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