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Water Outage

Increase Productivity and Decrease Operational Costs

Water Outage Solutions Benefits

Enable your water utility to improve collaboration, reduce operational costs and make information available to customers and everyone in the organisation. Collect and communicate the location of the main break to reduce response time, quickly isolate your outage area to reduce water loss from the event and communicate the situation with your customers to reduce customer calls and share event status with your customers.

Apps


  • What's included?

    • ArcGIS Desktop
    • ArcGIS Enterprise
    • ArcGIS GeoEvent Server
    • ArcGIS Online or Enterprise Named Users
    • ArcGIS for Water Utilities Solutions
    • ArcGIS Insights

     Also Included: 

    • Esri Self-Paced e-Learning (web training)
    • Authorized Technical Support Callers
    • Professional Services Implementation

     

    Together with the ArcGIS web map, our GIS-enabled messaging service has led to a 20% fall in calls to our Customer Service Unit reporting problems with ‘no water’.


    Ryan Davies, Wessex Water

    CASE STUDY

    Achieving excellence in customer communications

    With 2.7 million customers across SW England, Wessex Water constantly strives to enhance the effectiveness and value of its external communications.

    Read the case study

    Find out how Esri UK & Ireland can help your organisation

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