Esri UK Managed Services

Trusted support, expertly delivered

Managing your ArcGIS system in-house offers flexibility, but it also requires specialist skills to optimise your system and manage risks effectively. Esri UK’s Managed Services take the burden off your team, so you can enjoy optimised performance, enhanced security and the freedom to focus on delivering business value – while we handle the rest.

We offer a flexible range of managed services, from supporting you with your own resources and in house systems, to enhanced full support of ArcGIS.

Managed Cloud Service

We host and manage your ArcGIS Enterprise in the cloud, so you don’t have to worry about building or maintaining GIS infrastructure. If you’re already using ArcGIS Enterprise, we can help you easily migrate your existing GIS services and data to our secure managed cloud platform.

Managed Online Service

For ArcGIS Online users, we offer a range of scalable managed services, supporting the performance, security and availability of your GIS services.

Operational Services

Many organisations with strong IT support services successfully manage their GIS systems in-house. We offer a range of subscription services to keep your system healthy, including design services, health checks and upgrades to expertly support you with your GIS journey.

Understanding the benefits

1. Peace of mind

Our experts monitor your ArcGIS system for a resilient, secure and high-performing platform – protected from threats and always up to date.
2. Better value

Optimise storage, reduce data duplication, streamline user accounts and licences and use your GIS team for innovation, rather than GIS management.
3. Best in class

High availability and performance, reduced complexity and faster system changes, alongside seamless third-party integration, aligned with best practice for total reassurance.

How does it work?

We evaluate your business requirements and internal resources and help you choose the right managed service. If you’re moving from a self-hosted system to a managed cloud service, we’ll guide you through the migration process and work with you to find the best cloud GIS approach – whether you’re going fully cloud-based or integrating it into a hybrid strategy. From setup to ongoing support, we’ll deliver what you need and evolve with your business to ensure your GIS continues to work for you.

Who uses Managed Services?

Leading organisations across multiple industries are using Esri UK Managed Services. Explore their stories and benefits they are gaining.

Reduced Risk
Lower Costs
Improved Performance
Unconstrained Opportunities

GIS Manager, Balfour Beatty Vinci

Balfour Beatty Vinci

“The biggest benefit of an Esri UK Managed Services contract is the support. Our GIS platform is being monitored and maintained by experts who really understand geospatial data, can react quickly to any issues and have the knowledge to answer any questions that we might have.”

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Digital Strategy Lead, Environment Agency

Environment Agency

“We realised it was more cost effective and simpler to take advantage of Esri UK’s Managed Cloud Services than to host the ArcGIS-based solution in-house. For more than two and a half years, Esri UK has hosted ArcGIS Enterprise, kept it up-to-date and ensured its resilience, enabling our team to focus on using the solution to help save lives and protect the environment.”

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Geographic Information Strategy Officer, Sheffield City Council

Sheffield City Council

“Esri UK offered a really great opportunity for us to have GIS experts managing our preferred GIS software for us. Esri UK’s Managed Services take the burden of application support away from our new in-house IT function and give us the reassurance of having our GIS applications managed to agreed performance KPIs and nationally approved security standards.”

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Simon Richardson, Digital Information Lead, London Gatwick Airport

London Gatwick Airport

“We selected GIS from Esri UK because its Managed Cloud Service made it more accessible at lower cost than an on-premise approach. It also removes the burden of system management and updates, which saves a significant amount of time, allowing more resource to focus on strategic projects. The new system is quicker and easier to use and the benefits far outweigh the cost.”

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Meet our service delivery team

Our people are trusted experts in cloud, security and ArcGIS, with the knowledge and experience needed to make your GIS secure, scalable and future-ready. They are here to support and guide you every step of the way.