Skip to Content

Civic Inclusion

Download Industry Perspective

Smart communities focus on civic inclusion

Governments and citizens rely on each other to meet the community's needs and shape its future. What occurs in a community is inherently geographically personal—everyone who lives in a place cares about that place. Esri's GIS-based smart community information system provides an opportunity to evolve how governments think about civic inclusion. It can help raise questions such as where are people speaking up and where are they not? Which neighbourhoods are at risk of falling behind? How can a connected citizen act as a sensor to help governments keep on the right course? Mapping and spatial analytics help governments better understand their community makeup and help citizens understand what happens and why, in a context of where they live.

Leverage a system to connect with the community

Smart communities and smart cities can achieve civic inclusion when they embrace GIS technology that

  • Transforms the way governments engage and collaborate with the community.
  • Expresses the value of what's being done, through data, to support all citizens.
  • Increases opportunities for accurate data input and feedback.
  • Exposes outliers to improve social equity and presents opportunities to intervene.
  • Creates a hub for collaboration and communication on a community's priority initiatives.

Civic inclusion in action

Explore success stories and best practices across the globe

Case Study

City of London Police

Preventing harmful crime through evidence-based policing.

Civic inclusion in action

Making data-driven decisions that improve quality of life is the goal of every smart community. ArcGIS capabilities and products make this possible.


Gain greater insights by visualising and analysing your community’s data. Collaborate and share via maps, apps, dashboards and reports.

See all ArcGIS capabilities