For all versions of the software, the user will be required to first manually uninstall the old version of the software via the Control Panel utility, before proceeding with the installation of the new version of CrimeAnalyst (ensuring compatibility with the version of ArcGIS for Desktop installed).
If you are upgrading both CrimeAnalyst and ArcGIS for Desktop, please be aware that this needs to be done in a specific order:
- Uninstall CrimeAnalyst
- Uninstall ArcGIS for Desktop
- Install the new version of ArcGIS for Desktop
- Install the new version ofCrimeAnalyst.
Please see the CrimeAnalyst Installation Guide for further information.