Product Announcements

Check out the latest product announcements on the blog

System Requirements

 

Product Life Cycle

Product: Sweet for ArcGIS Online

Release Date: 1 December 2021
Support Status: General Availability
General Availability
Dec 2021 - Until next release
Retired

Request Case

Technical Support

Phone and Chat

Technical Support

Online support resources

Technical Support

Software updates and patches

Software Support

Software hotfixes

Software Support

New environment certification

Software Support

General Availability
Dec 2021 - Until next release

Request Case

Technical Support

Yes

Phone and Chat

Technical Support

Yes

Online support resources

Technical Support

Yes

Software updates and patches

Software Support

Yes

Software hotfixes

Software Support

Yes

New environment certification

Software Support

Yes
Retired

Request Case

Technical Support

No

Phone and Chat

Technical Support

No

Online support resources

Technical Support

Yes

Software updates and patches

Software Support

No

Software hotfixes

Software Support

No

New environment certification

Software Support

No

Multiple Version Table

Typically, the latest version of Sweet for ArcGIS Online will supersede a previous version on release as it’s a SaaS model. On occasion if the release contains a breaking change multiple versions of Sweet for ArcGIS online will be available to allow users to migrate to the latest version.

Name Date of Release General Availability Mature Support Retired Release Notes
8 1 December 2021 December 2021 – until next release     View
5.0 7 Sep 2020 Sep 2020 - Dec 2021 Jan 2021 - Nov 2021 Dec 2021 View

Product: Sweet for ArcGIS Enterprise

Release Date: 6 December 2021
Support Status: General Availability
General Availability
Dec 2021 - Dec 2022
Extended Support
Jan 2023 - June 2023
Mature Support
July 2023 - Dec 2024
Retired
Jan 2025

Request Case

Technical Support

Phone and Chat

Technical Support

Online support resources

Technical Support

Software updates and patches

Software Support

Software hotfixes

Software Support

New environment certification

Software Support

General Availability
Dec 2021 - Dec 2022

Request Case

Technical Support

Yes

Phone and Chat

Technical Support

Yes

Online support resources

Technical Support

Yes

Software updates and patches

Software Support

Yes

Software hotfixes

Software Support

Yes

New environment certification

Software Support

Yes
Extended Support
Jan 2023 - June 2023

Request Case

Technical Support

Yes

Phone and Chat

Technical Support

Yes

Online support resources

Technical Support

Yes

Software updates and patches

Software Support

Yes

Software hotfixes

Software Support

Yes

New environment certification

Software Support

No
Mature Support
July 2023 - Dec 2024

Request Case

Technical Support

Yes

Phone and Chat

Technical Support

Yes

Online support resources

Technical Support

Yes

Software updates and patches

Software Support

No

Software hotfixes

Software Support

No

New environment certification

Software Support

No
Retired
Jan 2025

Request Case

Technical Support

No

Phone and Chat

Technical Support

No

Online support resources

Technical Support

Yes

Software updates and patches

Software Support

No

Software hotfixes

Software Support

No

New environment certification

Software Support

No

Multiple Version Table

Name Date of Release General Availability Extended Support Mature Support Retired Supported Enterprise Version
8.0 6 Dec 2021 Dec 2021 - Dec 2022 Jan 2023 - June 2023 July 2023 - Dec 2024 Jan 2025 10.8 - 10.8.1
7.0 21 Jul 2021 Jul 2021 - Jul 2022 Aug 2022 - Feb 2023 Mar 2022 - Aug 2024 Sep 2024 10.8 - 10.8.1
6.2 7 Apr 2021 Apr 2021 - Apr 2022 May 2022 - Oct 2022 Nov 2022 - May 2024 Jun 2024 10.7.1 - 10.8.1
6.1 15 Dec 2020 Dec 2020 - Dec 2021 Jan 2022 - Jun 2022 Jul 2022 - Jan 2024 Feb 2024 10.7.1 - 10.8.1
6.0 14 Oct 2020 Oct 2020 - Oct 2021 Nov 2021 - Apr 2021 May 2022 - Nov 2023 Dec 2023 10.7.1 - 10.8.1
5.0.6x 20 Oct 2020 Nov 2020 - Nov 2021 Dec 2021 - May 2022 Jun 2022 - Oct 2022 Apr 2023 10.7 - 10.8.1
5.0.5x 4 Aug 2020 Aug 2020 - Aug 2021 Sep 2021 - Feb 2022 Mar 2022 - Sep 2023 Oct 2023 10.7.1 - 10.8.1
5.0.4x 8 Apr 2020 Apr 2020 - Apr 2021 May 2021 - Oct 2021 Nov 2021 - May 2023 Jun 2023 10.6.1 - 10.7.1

Product: Sweet Classic Online

Release Date: 14 February 2020
Support Status: Mature Support
Mature Support
May 2020 - Nov 2021
Retired
Dec 2021

Request Case

Technical Support

Phone and Chat

Technical Support

Online support resources

Technical Support

Software updates and patches

Software Support

Software hotfixes

Software Support

New environment certification

Software Support

Mature Support
May 2020 - Nov 2021

Request Case

Technical Support

Yes

Phone and Chat

Technical Support

Yes

Online support resources

Technical Support

Yes

Software updates and patches

Software Support

No

Software hotfixes

Software Support

No

New environment certification

Software Support

No
Retired
Dec 2021

Request Case

Technical Support

No

Phone and Chat

Technical Support

No

Online support resources

Technical Support

Yes

Software updates and patches

Software Support

No

Software hotfixes

Software Support

No

New environment certification

Software Support

No

Sweet Classic ArcGIS Online

Name Date of Release General Availability Extended Support Mature Support Retired Release Notes
4.0 14 Feb 2020 Feb 2020 - Apr 2020   May 2020 - Nov 2021 Dec 2021 View

Product: Sweet Classic Enterprise

Release Date: 3 December 2020
Support Status: Mature Support
Mature Support
May 2020 - Nov 2021
Retired
Dec 2021

Request Case

Technical Support

Phone and Chat

Technical Support

Online support resources

Technical Support

Software updates and patches

Software Support

Software hotfixes

Software Support

New environment certification

Software Support

Mature Support
May 2020 - Nov 2021

Request Case

Technical Support

Yes

Phone and Chat

Technical Support

Yes

Online support resources

Technical Support

Yes

Software updates and patches

Software Support

No

Software hotfixes

Software Support

No

New environment certification

Software Support

No
Retired
Dec 2021

Request Case

Technical Support

No

Phone and Chat

Technical Support

No

Online support resources

Technical Support

Yes

Software updates and patches

Software Support

No

Software hotfixes

Software Support

No

New environment certification

Software Support

No

Sweet Classic On Premise

Name Date of Release General Availability Extended Support Mature Support Retired Supported Enterprise Version
4.0 3 Dec 2020 Dec 2020 - Apr 2020   May 2020 - Nov 2021 Dec 2021 10.6 - 10.7.1

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