Can Your Community Actually Become Smarter?

There comes a time when community leaders struggle to make their community more efficient and smarter. Forward-thinking organisations institute policies and procedures that enable them to make data-driven decisions, maintain constant awareness of community activities, and stay connected with all of their constituents.

Effective smart communities do so by applying a hub approach that connects people with the information and technology to drive improved quality of life, innovation, and better choices. Get the most out of your GIS investment by exploiting a combination of Internet of Things (IoT) devices, big data, inclusive apps, and community feedback to gain previously unimagined insight.

Explore this Story Map to discover ways to make your community smarter:

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Use the power of ArcGIS to strengthen the six core objectives of an optimised smart community



Detect where police are needed before an incident occurs.

Police departments use intelligent maps to identify threats so they can proactively avert trouble. Share information across jurisdictions to improve situational awareness, safeguard lives, and protect property.

Discover Safety Solutions



Intelligently address infrastructure improvements to limit public impact.

To maximise the efficiency of events such as road resurfacing, well-run communities communicate developments publicly through transparent intelligence platforms. Informed citizens can plan to avoid congestion while local utilities can simultaneously take the opportunity to inspect their underground assets, limiting disruptions from breaking ground in the future.

Explore Optimisation



Pinpoint potholes before tires pay the price.

Communities thrive when they proactively stay ahead of problems. Map IoT outputs, departmental data, and citizen feedback to track infrastructure fatigue and discover how to improve overall livability.

Support Better Living



Know when the flu is going to hit before it does.

To manage disease outbreaks and safeguard the well-being of their citizens, healthy communities scientifically analyse all known datasets available. Communities that visualise the geolocations of inputs such as hospital info, social media commentary, and historical data are better prepared to proactively combat illness.

Heighten Health Awareness



Understand what customers want before the competition does.

Whether stimulating small business or attracting revenue to a tax base, a community’s economic potential is tied to place. Web maps show investors the properties, amenities, and demographics that make your community a great place for them to live and work.

Strengthen Economic Ties



Protect against deforestation while there’s still a forest to preserve.

Ensure natural resources endure by making long-term development and conservation decisions based on science. Use spatial analysis to plan green infrastructure and create an interconnected network of open areas that enrich and sustain the community.

Embrace Preservation

See how your peers use ArcGIS to make their communities smarter

Los Angeles

Los Angeles Amplifies Innovation with GeoHub

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Pinellas County

Self-Service Apps Drive Smarter Countywide Operations

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Open Data Ecosystem Powers City of Charlotte

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Esri's online-based approach to GIS fosters collaboration and innovation

With the right process, people, and technology, any community can become smarter. From the smallest towns to entire nations, Web GIS helps organisations share information to drive initiatives and improve services. Connect with Esri for a wealth of resources that elevate the essential characteristics of progressive, smart communities.

Forward-Thinking Leadership

Executives drive enterprise endorsement and remove outdated policies that impede progress.


Stakeholders source reliable data to develop ideas and to intelligently assess and accomplish goals.

Collaboration Across Departments

People connect to information via web apps and data portals to work together and drive solutions.


Impartial and forthright data helps governments gain the trust necessary to build consensus in their priorities.


Monitor live events as they occur to afford managers the insight to react swiftly and intelligently.

Jump-Start Your Smart Community with the Secrets to Success

Download Smart Guide