Administering ArcGIS

Extend the use of ArcGIS to everyone. It’s easy to manage people and content and empower everyone to create and share maps. With custom roles, security settings, and flexible configurations, you can set up ArcGIS to fit the way your organization works.

Manage People

Adding users is as easy as sending an email. You can create and define role-based privileges, and allocate service credits for every person. These privileges apply no matter what device they sign in from, anytime, anywhere. And custom roles give you even more flexibility. You can create unique roles to specifically fit your organization’s workflows.

Learn More about Inviting Users and Custom Roles

Organize and Share Content

Organize your content into groups that are meaningful to the work you do. Highlight your organization’s featured content in galleries. You control who has access. You can keep items private until you’re ready to share them with another person, the entire organization, or the world at large.

Learn More about Using Groups

Manage Licenses

Easily manage ArcGIS Pro (part of ArcGIS for Desktop) and additional products. Assign them to an individual user or a number of users in one bulk assignment.

Learn More about Managing Licenses

View Your Organization's Status

Get the info you need to manage your ArcGIS subscription. Access activity-based metrics, real-time reports, and other useful information.

Learn More about Viewing Your Subscription Status

Set Up Your Site

Customize the look and feel of your ArcGIS site by adding your organization’s brand and logo. Set up preferences for your region, language, and security settings.

Learn More about Configuring Your ArcGIS Online Website

Check System Health

Quickly view the status of the system and report any issues you come across.

View the ArcGIS Online Health Dashboard


Esri provides world-class technical support. Users can talk to a real person when they need to. Get self-help using an extensive knowledge base and by participating in user forums.

Learn More about Esri Support